Our Recommendations for insurance patients to have a smooth process.

  • Contact your insurance company to see if they will cover treatment overseas.
  • Check if you have to pay out of pocket and file reimbursement afterwards.
  • If you have a pre-existing condition, confirm with your insurance if the treatment will be covered.
  • Find out about your deductibles, co-insurance and the maximum amount of medical coverage.

We accept the following insurance companies for direct billing.

  • ADAC-Schutzbrief Versicherung
  • Aetna Global Benefit : [ HK, China,USA, Middle East, Europ]
  • Aetna Global Benefits  (USA)  
  • AIU Insurance Company Limited (OTAI Only)
  • Akeso Care Management, Inc.
  • Allianz Worldwide Care Limited
  • Allied Insurance Company of the Maldives  PVT
  • Al Koot Insurance & Reinsurance Company
  • AXA Insurance (Gulf) B.S.C
  • AXA PPP Health Care Limited
  • Baoviet Interglobal
  • Baoviet Insurance Corporation
  • BUPA International
  • Bupa Global Latin America
  • Cigna International [USA, UK, Chaina]
  • CMN
  • DavidShield International Medicine Insurance
  • Delaware American Life Insurance Company [Metlife]
  • Dynamiq
  • Global Assistance & Healthcare
  • GMC International Administration
  • Healix International 
  • ​Health 360°
  • HTC Worldwide Incorporated Medicine System Ltd [HTH]
  • Incorporated Medical Systems Limited [IMS]

Non-Contracted Insurance

  1. There is no direct billing on OPD visits with non-contracted insurance. Patient will have to pay in full amount. Hospital will provide documents needed and the patient files claim with insurance directly.
  2. For admission, patient pays deposit in full prior to or upon admission. Hospital will coordinate with insurance company to get a letter of guarantee. If the hospital does not get the letter of guarantee by the discharge date, patient will be responsible for the full amount and file claim directly for reimbursement. Hospital will refund the patient once we receive the full payment from the insurance company within 30 days.
  •  International Health Insurance Denmarks  [Bupa IHI]
  • Interglobal 
  • International Medical Group [ IMG]
  • Island Home Insurance Company - Staywell Guam Inc
  • Liberty Insurance Limited
  • Medical Administrators International (MAI) 
  • Mobility Saint-Honore (MSH)
  • MSH China Enterprise Service Co., th / [ + Metlife Chaina ???]
  • Mobility Saint-Honore (MSH)
  • National Health Insurance Company – Daman
  • Now Health International
  • National Life & General Insurance
  • Pacific International [Pacific cross, Medsure]
  • Paramount Healthcare Management 
  • Ping An Health Insurance Company Ltd.
  • PT. Asuransi Sinar Mas
  • Q Life & Medical Insurance Company [QLM]
  • Sompo Insurance 
  • Tangiers International
  • Tricare (Active Duty)
  • TriCare Retriree(JUSMAG)
  • United Health International, Inc.
  • United Healthcare Global Assistance (Frontier Medex)
  • William Russell Ltd.

Contracted Insurance

  1. For OPD visit that has direct billing, hospital will either check insurance benefits from insurance website or contact insurance company for letter of guarantee.
  2. For any procedure that needs pre-authorization such as CT/MRI, our Third Party Payor department will contact the insurance company for pre-authorization letter.
  3. Patient must pay a deposit if there is no letter of guarantee.
  4. The deposit will be refunded if hospital gets the letter of guarantee before the discharge date.
  5. Any excess, deductible, co-payment, are the patient’s responsibility.

Payment Options

Cash or Bank Transfer

We except cash in THB only or you can do a bank transfer prior but the funds must be in the hospital bank account before admission.

Bank Name: Citbank, N.A.
Account Name:  Bumrungrad Hospital Public Co., Ltd.
Account Number: 5-550639-019
Bank Address: 399 Interchange 21 Building, Sukumvit Road, Khlong Toey-Nua, Wattana, Bangkok, Thailand 10110
Bank Telephone Number: +66 2896 3000 +66 2896 3000 +66 2896 3000
Hospital Address: 33 Sukhumvit Soi 3, Klongtoey, Wattana, Bangkok 10110 Thailand
Description:  Please specify patient Full Name & Hospital Number (HN)
Example: John Smith  HN: 198393973

If you make payment via bank transfer please email the transfer receipt to your Referral Office for tracking & payment receipt. 

Refunds: If payment is by cash or bank transfer the refund will be by cash or money transfer. All wire transfer refunds are subject to bank service charges and exchange rates. 


  • Transfer process may take days/week(s) depending on each bank. In order to avoid delay of service, please check with your bank.
  • Patient is responsible for the exchange rate and the bank service fee when doing wire transfer.
  • Money transferred is strictly for medical use only. Please do not transfer extra money for personal use.


Online Credit Card Payment

You can make a pre-payment via credit card. ​If payment is by credit card, the refund will be through credit card only which is subject to the exchange rate on the date of the refund. To make pre-payment fill out the form below and we will send you a secure link for online payment. 

Talk to our Referral Office Representative in Bahrain

Our local representatives speak your language and can assist you by answering any questions you have about the hospital as well as book travel arrangements. There are no additional costs for using this service as per Bumrungrad's One Price Policy.